Return and Refund Policy

Thank you for choosing Healthdictive.com. We prioritize your satisfaction and strive to provide you with products and services that meet or exceed your expectations. If, however, you are not entirely satisfied with your purchase, we’re here to help.

Please read our Return and Refund Policy carefully to understand your rights and responsibilities.

Returns:

You have 14 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and any accessories that came with the product.

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact our customer support team at support@healthdictive.com. Provide your order number and details about the product you would like to return. We will guide you through the return process.

Please note that certain items, such as perishable goods or personalized items, are not eligible for return.

 Customers are responsible for return shipping costs unless the return is a result of our error or a defective product.

Refunds:

Once we receive and inspect your item, we will notify you that we have received your returned item and approval or rejection of your refund.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Non-Returnable Items

Certain items are non-returnable, including downloadable software, personalized items, and gift cards.

Exchanges

If you need to exchange an item for a different one, contact our customer service team at healthdictive@gmail.com. Please note that exchanges are subject to product availability.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at healthdictive@gmail.com with details and photos of the product. We will promptly address the issue and provide instructions for a replacement or refund.

Contact Us:

If you have any questions contact our customer service team at healthdictive@gmail.com to initiate the return process and any inquiries regarding returns and refunds. Provide your order number and a detailed reason for the return.

Cancellation Policy:

Orders can be canceled within 24 hours of purchase. Once the order is processed, it cannot be canceled.

Please review our full terms and conditions for more detailed information on our policies.

Shipping:

You will be responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

By shopping at Healthdictive.com, you agree to abide by the terms outlined in this Return and Refund Policy. We reserve the right to update or modify this policy at any time without prior notice. It is advisable to review this policy periodically for any changes.

If you have any questions about our policy, please contact us at healthdictive@gmail.com